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Bank of America’s digital offerings draw more users
Bank of America’s digital offerings continue to be a draw, as its virtual assistant Erica reached 2 billion user interactions in the first quarter. “Erica continues to drive increased digital engagement, in part because it gives us the ability to deliver important information to clients and answer their questions in real-time,” Jorge Camargo, managing direct…
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Things worth reading: 17th April 2024
Things we’re reading today include … HSBC’s Zing has less than 20% of Wise’s monthly downloads – but CEO insists it’s ‘bang on plan’ | Sifted Bank of America profits plunge 18% due to rise in customer credit card delinquencies | Daily Mail The Bank used inflation forecast based on pencil drawing, says Andy Haldane……
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WTF … who the finanser are you?
The bank that wants to verify my identity but cannot accept the information … OMG, what’s going on? Under new UK government rules, there’s been a crackdown on money laundering and customer identity in the banking system. The response of the banks has been archaic to say the least. By way of example I blogged……
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Inside LemFi’s play to be fintech to the Global South diaspora
The African tech ecosystem, buffeted by huge potential but also lots of economic, political and social instabilities, is no stranger to major drama affecting even its most promising-looking startups. But recently, LemFi, the Nigeria-based fintech that provides money transfer services to African migrants, is shaping up as an example of a bounce-back — and a…
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Klarna credit card launches in the US as Swedish fintech grows its market presence
Klarna is launching its credit card in the United States, the Swedish fintech giant told TechCrunch in an exclusive interview. “It was one of our most asked for products,” said David Fock, Klarna’s chief product and design officer, “and will allow people to pay in the Klarna way but with a card.” By “Klarna way,”…
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Fintech Mercury, whose B2B business is caught up in regulatory scrutiny, expands into consumer banking
Business banking startup Mercury, founded in 2017, is now launching a consumer banking product. Mercury today serves more than 100,000 businesses, many of which are startups, via its B2B practice. The expansion is a natural move for the company and one that has been in the works for a couple of years, according to Immad…
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Jamie Dimon has a new vision for money in an AI world
JPMorgan Chase & Co. Chief Executive Officer Jamie Dimon makes no secret that his firm is all-in on artificial intelligence. Now, the head of the world’s biggest bank is laying out his vision for the future of money in an AI world. Will you be able to turn to the bank’s future chatbot—let’s call it ChatJPM—and…
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U.S. Bank’s investment in payments tech drives growth
U.S. Bank’s investment in payments technology contributed to growth and higher payments revenue in the first quarter. “We are maintaining our through-the-cycle underwriting discipline and seeing the benefits of our multiyear investments in [the] digital, technology and payments ecosystem in the form of strong fee growth across our business lines,” Chief Executive Andrew Cecere said…
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Technology is good, but humans are more important
Sitting at a recent conference meeting, one of the folks around the table said: “technology is good, but humans are more important”. That got me thinking, and maybe not in a good way as it immediately made me see that future of machines running the world, and humans coming second. Ex Machina, Terminator, Black Mirror……
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Technology is good, but humans are more important
Sitting at a recent conference meeting, one of the folks around the table said: “technology is good, but humans are more important”. That got me thinking, and maybe not in a good way as it immediately made me see that future of machines running the world, and humans coming second. Ex Machina, Terminator, Black Mirror……