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‘I was flabbergasted’: refunds for unused subscriptions may be easier than you think
Whether the deal auto-renewed without your knowledge or you forgot a free trial had ended, try asking for your money back How many subscription services are you signed up to? It may be more than you think. According to recent research from Citizens Advice, the amount consumers are spending on “accidental subscriptions” has risen sharply:…
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Banks report digital adoption growth in first quarter
Huntington Bancshares joined mega-banks in growing digital adoption during the first quarter, citing increases in digital and mobile usership and in digital logins. During the quarter, Bank of America, Citizens Financial Group, JPMorgan Chase and Wells Fargo all reported digital usership growth. The $189 billion bank’s investment in technology and data in the quarter contributed…
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Fifth Third controlling costs with automation
Fifth Third Bank saved $15 million in the first quarter, partly driven by deploying automation throughout its operations. “Expenses are well controlled … driven by savings realized through process automation and our focus on value streams,” Chief Executive Tim Spence said during the bank’s first-quarter earnings today. The bank reported noninterest expense, which includes tech…
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Zaslav makes $50m at WBD
David Zaslav, chief executive of Warner Bros Discovery (WBD), made $49.7 million (€46.6m) last year, 26 per cent up on the previous year, according to filings with the Securities and Exchange Commission. Losses at WBD totalled $3 billion in 2023, an improvement from $7 billion in losses the year before. Revenue fell 4 per cent.…
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Sony, Apollo team to target Paramount?
US private equity group Apollo Global is considering hooking up with Sony Pictures Entertainment to make a joint takeover bid for Paramount Global to rival the deal on the table between controlling shareholder Shari Redstone and Skydance, the film studio. The potential of the bid is at an early stage, according to reports. If a…
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Study: Adults more likely to trust human content than AI
The way people use, think and feel about different types of media is constantly changing. In Ofcom’s latest media literacy research, the media regulator takes a deep dive into how people across the UK are navigating an increasingly online world. This year’s study explores how adults across the UK feel about issues ranging from artificial…
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Study: Infants receiving increased digital independence
Infant school children are increasingly online and given more digital independence by parents, according to Ofcom’s annual study of children’s relationship with the media and online worlds. Around a quarter of 5-7 year-olds (24 per cent) now own a smartphone, while three-quarters use a tablet (76 per cent). Compared to a year ago, a higher proportion of…
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Willow by Cricbuzz launches in US, Canada
Willow, the cricket broadcaster in the US and Canada, has forged an alliance with Cricbuzz, the cricket website and app, to form Willow by Cricbuzz. This collaboration will create a singular home for cricket in the US and Canada, allowing consumers to watch live marquee matches alongside reporting and analysis. Willow by Cricbuzz’ has gone…
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Sky adds new features to Entertainment OS
Sky has announced a raft of new updates that are set to launch on Sky Glass and Sky Stream through its Entertainment Operating System (OS). New features include a personalised recommendation rail, enhanced voice control options and lower latency on Sky Sports Main Event. These join over 500 updates made to Entertainment OS since the…
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Little Dot Studios names Young History Hit, FAST MD
Digital content studio and media network, Little Dot Studios (an All3Media company), has appointed Richard Young as Managing Director, History Hit and FAST, with immediate effect. In this new dual position, Young’s remit will expand to include both his current role as Little Dot Studios’ Director of FAST and OTT Platforms, as well as spearhead…