{"id":13073,"date":"2024-06-13T05:00:22","date_gmt":"2024-06-13T05:00:22","guid":{"rendered":"http:\/\/flwnet.com\/index.php\/2024\/06\/13\/ing-gen-ai-chatbot-pilots-in-the-netherlands\/"},"modified":"2024-06-13T05:00:22","modified_gmt":"2024-06-13T05:00:22","slug":"ing-gen-ai-chatbot-pilots-in-the-netherlands","status":"publish","type":"post","link":"http:\/\/flwnet.com\/index.php\/2024\/06\/13\/ing-gen-ai-chatbot-pilots-in-the-netherlands\/","title":{"rendered":"ING gen AI chatbot pilots in the Netherlands"},"content":{"rendered":"<p>ING is running a generative AI-driven chatbot pilot in the Netherlands before it plans to scale the technology.\u00a0 The pilot funnels only 2.5% of clients\u2019 chats into its gen-AI chatbot, Chief Analytics Officer Bahadir Yilmaz told Bank Automation News at the recent Money2020 Europe event in Amsterdam. The queries sent to the chatbot are selected [\u2026]<\/p>","protected":false},"excerpt":{"rendered":"<p>ING is running a generative AI-driven chatbot pilot in the Netherlands before it plans to scale the technology.\u00a0 The pilot funnels only 2.5% of clients\u2019 chats into its gen-AI chatbot, Chief Analytics Officer Bahadir Yilmaz told Bank Automation News at the recent Money2020 Europe event in Amsterdam. The queries sent to the chatbot are selected [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-13073","post","type-post","status-publish","format-standard","hentry","category-fintech"],"_links":{"self":[{"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/posts\/13073","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/comments?post=13073"}],"version-history":[{"count":0,"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/posts\/13073\/revisions"}],"wp:attachment":[{"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/media?parent=13073"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/categories?post=13073"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/tags?post=13073"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}