{"id":19756,"date":"2024-08-28T06:05:13","date_gmt":"2024-08-28T06:05:13","guid":{"rendered":"http:\/\/flwnet.com\/index.php\/2024\/08\/28\/bmo-bot-enables-3m-customer-interactions\/"},"modified":"2024-08-28T06:05:13","modified_gmt":"2024-08-28T06:05:13","slug":"bmo-bot-enables-3m-customer-interactions","status":"publish","type":"post","link":"http:\/\/flwnet.com\/index.php\/2024\/08\/28\/bmo-bot-enables-3m-customer-interactions\/","title":{"rendered":"BMO bot enables 3M customer interactions"},"content":{"rendered":"<p>Bank of Montreal is deploying AI to improve customer experience and grow digital sales of its products to gain market share.\u00a0 In its third fiscal quarter of 2024, which ended June 30, BMO reported that nearly 3 million AI-enabled customer interactions were performed by its AI-driven chatbot, BMO Assist, according to its Aug. 27 earnings [\u2026]<\/p>","protected":false},"excerpt":{"rendered":"<p>Bank of Montreal is deploying AI to improve customer experience and grow digital sales of its products to gain market share.\u00a0 In its third fiscal quarter of 2024, which ended June 30, BMO reported that nearly 3 million AI-enabled customer interactions were performed by its AI-driven chatbot, BMO Assist, according to its Aug. 27 earnings [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-19756","post","type-post","status-publish","format-standard","hentry","category-fintech"],"_links":{"self":[{"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/posts\/19756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/comments?post=19756"}],"version-history":[{"count":0,"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/posts\/19756\/revisions"}],"wp:attachment":[{"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/media?parent=19756"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/categories?post=19756"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/flwnet.com\/index.php\/wp-json\/wp\/v2\/tags?post=19756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}