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Navigating the landscape of finance and technology requires innovation and a strategic vision addressing industry challenges. A big concern is the staggering amount of non-mortgage consumer debt—over $100 billion—charged off last year. In the face of rising fraud, digital document collection and consumer transparency is a game-changing approach for lenders. One example of these digital…

Navy Federal Credit Union is developing an omnichannel lending platform as credit unions and captives prioritize technology upgrades in the face of increased competition and changing consumer preferences.  Along with migrating more processes to the cloud, Navy Federal is aiming to give consumers the same financing and servicing experience regardless of what channel or device they…

Grasshopper Bank is investing in its digital offerings to meet its clients where they want to be met — whether through self-service channels or other avenues.  The digital bank, which has 18,000 business clients, gains roughly 1,000 clients a month, and to keep them, must update to meet customer demand, Chief Executive Mike Butler tells…

ING Bank is moving its operations to the cloud for scalability, efficiency and security.  The $967 billion bank’s operations are 65% on a private cloud, Marco Eijsackers, head of the CIO office at ING, told Bank Automation News. “We started our migration in 2014-15 in partnership with Microsoft by building private clouds,” Eijsackers said. “Back…

Consumer Financial Protection Bureau Director Rohit Chopra released an update today on the bureau’s Personal Financial Data Rights rule-sharing based on his remarks given March 13 at the Financial Data Exchange Global Summit in Washington, D.C.   Chopra discussed at the FDX event how the bureau is identifying standard-setting organizations.   FDX, a financial services consortium,…

I’ve been following Dan McCrum, the investigative journalist with The Financial Times, for quite a while. He’s the guy who broke the Wirecard story, even though it could have meant quite a lot of personal danger. If you haven’t read his book The Money Men, I can strongly recommend it or, if not, watch the……

I’ve been following Dan McCrum, the investigative journalist with The Financial Times, for quite a while. He’s the guy who broke the Wirecard story, even though it could have meant quite a lot of personal danger. If you haven’t read his book The Money Men, I can strongly recommend it or, if not, watch the……

I’ve been following Dan McCrum, the investigative journalist with The Financial Times, for quite a while. He’s the guy who broke the Wirecard story, even though it could have meant quite a lot of personal danger. If you haven’t read his book The Money Men, I can strongly recommend it or, if not, watch the……

I’ve been following Dan McCrum, the investigative journalist with The Financial Times, for quite a while. He’s the guy who broke the Wirecard story, even though it could have meant quite a lot of personal danger. If you haven’t read his book The Money Men, I can strongly recommend it or, if not, watch the……

I’ve been following Dan McCrum, the investigative journalist with The Financial Times, for quite a while. He’s the guy who broke the Wirecard story, even though it could have meant quite a lot of personal danger. If you haven’t read his book The Money Men, I can strongly recommend it or, if not, watch the……