AML regs kill customer relationships


I just had my American Express Business Card suspended without warning or explanation. It turns out that they need to re-onboard me due to Financial Conduct Authority (FCA) regulations. Strange. I’ve been a customer for 25 years and they need to re-establish if I really am me. So much for trust. More than this, they…

The post AML regs kill customer relationships appeared first on Chris Skinner’s blog.


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