‘I was flabbergasted’: refunds for unused subscriptions may be easier than you think


Whether the deal auto-renewed without your knowledge or you forgot a free trial had ended, try asking for your money back

How many subscription services are you signed up to? It may be more than you think.

According to recent research from Citizens Advice, the amount consumers are spending on “accidental subscriptions” has risen sharply: it estimates unused subscriptions cost us £688m in the past year. The charity found that many of those affected said the subscription “auto-renewed” without their knowledge, or they signed up for a free trial but forgot to cancel later.

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