Truist is tapping Wells Fargo CIO of Consumer Technology Steve Hagerman to fill its chief information officer role.   Hagerman was the “right person at the right time for our enterprise technology team,” a Truist spokesperson told Bank Automation News, noting that selecting a new CIO was a “thorough process.” The announcement, made today, follows…

Standard Chartered Plc will take a stake in United Fintech Group, becoming the fourth large bank this year to invest in the London-based company as it negotiates new acquisitions to serve the capital markets industry. Standard Chartered will get board observer rights and may later receive a rotational board seat, the two companies said on Thursday.…

Katharina Luschnik, vice president for product sales and open banking at Mastercard, will speak at Bank Automation Summit Europe 2024 about how to approach data quality.  The summit takes place Oct. 7-8 at Hilton Frankfurt in Frankfurt, Germany, bringing together industry experts to discuss bank automation, payments, AI and data. View the full agenda for…

Financial institutions are investing in their mobile and digital experiences as consumers flock to online channels for self-service banking.   “Consumers are really demanding more and more and expecting that the mobile banking experience at their fingertips is largely the gateway into the relationship now with the [financial institution],” Allison Cerra, chief marketing officer at Alkami…

For those who are fans of Black Mirror, I just got news of the forthcoming Netflix Series 7. As usual, it is a dark anti-tech futuristic vision, but I was particularly intrigued by the script of Episode 3: the Trust Token*. The theme is that, in the near future, as Earth globalises and integrates, we ditch……

Things we’re reading today include: The bank of Starbucks: Coffee retailer has $1.77 billion in unredeemed gift cards – MarketWatch Big UK banks need to do more to be ready for potential failure, says Bank of England | Banking | The Guardian SEC investigating Wall Street banks over ‘billions’ in lost interest payments (ft.com) Revolut……

Global markets are calming today after suffering a rout on Monday on the heels of a weaker-than-expected jobs report in the United States, and the Japanese yen’s reverse carry trade.  The KBW Nasdaq Bank Index, a benchmark that tracks the performance of 24 publicly traded banks, including JPMorgan Chase, Citi, Bank of America and BNY…

The road from idea to market can be winding for a product, but tech provider nCino’s strategy is in high gear.  “It’s not just about what we’re hearing from our customers, but where do we think the market is headed and what is trending that the technology enables,” Sean Desmond, chief product officer at nCino,…

On landing home recently, I had a run-in with the customs officer at the airport. A long and delayed flight followed by a lost bag had made my irritation levels overflow. Then, upon leaving the airport, the customs inspector asked me about my bags and I said “get lost”. BIG MISTAKE. The next thing I……

Things we’re reading today include … “Terrifying” deepfake video alert – Santander warns fraudsters will use AI | Express.co.uk UK fintech investment hits $7.3bn in H1 2024 – almost triple the amount during H1 2023 – The Accountant (theaccountant-online.com) Piling on capital isn’t preventing bank failures – The Banker Major UK banks now better prepared……