Financial institutions are exploring generative AI through their own center of excellence initiatives, pilot programs and internal applications.   However, surrounding the technology “there are more questions than there are answers,” Kris Lazzaretti, senior vice president of data analytics at payments data solution provider Deluxe, told Bank Automation News, noting that the industry is in…

I recently did a workshop with a major bank and asked them to send questions beforehand. This is a great way for me to develop a Q&A stream as they asked me lots of questions. The first big question was: What do banks need to do to be successful in the future? Well, if I……

Things we’re reading today include … DWP asks Universal Credit claimants to supply bank statements for benefit checks – Birmingham Live Lloyds, Halifax and Bank of Scotland banking apps are back online following a two-hour outage | Daily Mail EU cross-border bank mergers pose real risks, Nagel warns – POLITICO The end of LIBOR |……

Citi Ventures is aware and wary of a potential hype cycle relating to AI and aims to avoid investing in overvalued startups.   “The over-hype, under-hype cycle is something that happens continuously, and AI has not been immune to that,” Managing Director Luis Valdich told Bank Automation News. “We try to make investment decisions carefully…

Middle-market businesses are tapping AI and automation to expand their operations in the short term.   Fifty-four percent of small businesses will integrate some form of AI in the next six months, a 10% year-over-year increase from the fourth quarter of 2023, according to KeyBank’s Middle Market Sentiment report, released last week.  Post-pandemic, middle-market businesses had…

For the past decade, I’ve written a lot about platforms, ecosystems, digital transformation and connected structures so, when someone asked me the other day what’s hot today, my answer narrowed down to AI, APIs, no-code and Quantum. Why? Because these areas are the most exciting today. But what’s hot tomorrow? I wrote a blog the……

Things we’re reading today include … Markets stop panicking when central bank start panicking | Forexlive Metro Bank completes sale of residential mortgage portfolio to NatWest (mortgagesolutions.co.uk) Clearbank eyes flurry of new products amid ‘huge demand’ for fintech (cityam.com) Open Banking Fintech TrueLayer Reports Growth In Revenue And Increase In Losses | Crowdfund Insider After……

First Citizens Bank and Silicon Valley Bank are slowly integrating their tech stacks while keeping their individual digital road maps relatively separate.  “There has been a period of isolation where First Citizens wanted us to complete our digital journey and road map,” Milton Santiago, head of global digital solutions at SVB, told Bank Automation News.…

Financial institutions are investing in tech to drive efficiency among market pressures to increase deposits.  According to Jack Henry’s 2024 Strategy Benchmark report, increasing operational efficiency is a top strategic priority for banks and credit unions over the next two years. The survey was conducted in January and February and included responses from 127 bank…

Wells Fargo looks across all of its business lines when making investment decisions and selecting technology vendors.  For the $1.7 trillion bank, working with vendors is “about the direction of the firm, our customer-forward focus and then thinking about intention and modernizing our core infrastructure,” Jazz Samra, head of strategic partnerships and innovation initiatives, told…