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VCs double down on fintech Coast, which aims to be the Brex for ‘real-world’ industries
The expense management arena is a crowded one, with well-funded players such as Brex, Ramp and Navan all clamoring for market share. Those companies are generally focused on tech startups and large corporations. But a four-year-old contender, Coast, is pursuing a different type of customer — businesses with so-called “real-world” field personnel and fleets to…
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How AI and Automation are Changing the Banking Landscape
The banking sector is a significant component of the global economy, and it is currently undergoing a major transformation powered by the integration of Artificial Intelligence (AI) and automation technologies. These advancements are not only enhancing operational efficiency but are also fundamentally changing the landscape of financial services. As we explore this revolution further, it’s…
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Multifactor authentication critical for banks, IBM says
Financial institutions must prioritize multifactor authentication as hackers take advantage of a lack of identity protection. In 2023, cyberattacks using valid credentials to gain access to user accounts increased 71% from 2022, according to IBM’s 2024 X-Force Threat Intelligence Index. Rather than hacking, the attackers are able to just log in, Leah Generao, partner at…
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60% of KeyBank automation team targets risk
NASHVILLE, Tenn. — KeyBank is working to automate as many risk controls as possible as threats continue to tick up. “Over the last year, we shifted to looking at all of our controls in seeing how many of the controls we can automate or streamline,” Dominic Cugini, chief transformation officer at KeyBank, said at Bank…
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The potential of AI-powered chatbots in banking customer support
Banking customer support is no walk in the park. Customers come with diverse problems, from lost cards to unclear charges, and they expect quick, precise solutions. Even the most experienced support teams can be overwhelmed by the variety and complexity of inquiries. The stakes are high in banking. A small mistake can lead to significant…
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Swiss fintech nsave gets $4M to enable people from unstable economies to open offshore accounts
Swiss fintech nsave, which is making banking in Switzerland accessible to people in countries with unstable banking sectors or facing high inflation, has raised $4 million seed funding. The round was co-led by Sequoia Capital and TQ Ventures with participation from Y Combinator, ACE Ventures, SV Angel and FONGIT, the state of Geneva organization that…
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FedNow overtakes TCH in adoption
FedNow, launched just eight months ago, has overtaken its main competitor, The Clearing House’s Real-Time Payments network, in terms of the number of banks on the platform. Nearly 600 financial institutions have joined the government’s payment network since it went live July 20, 2023, Allison Baller, vice president at the Federal Reserve Bank of Boston,…
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BaaS is nothing new … it started over thirty years ago
Way back in the 1990s, we all talked about object-oriented architectures and modular computing. In the 2000s, I called it Banking-as-a-Service, BaaS, and started presenting the idea around the world. The difference between the 1990s and 2000s was cloud and mobile smartphones. This change was the tipping point from fragmented systems to open platforms, and……
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BaaS is nothing new … it started over thirty years ago
Way back in the 1990s, we all talked about object-oriented architectures and modular computing. In the 2000s, I called it Banking-as-a-Service, BaaS, and started presenting the idea around the world. The difference between the 1990s and 2000s was cloud and mobile smartphones. This change was the tipping point from fragmented systems to open platforms, and……
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BaaS is nothing new … it started over thirty years ago
Way back in the 1990s, we all talked about object-oriented architectures and modular computing. In the 2000s, I called it Banking-as-a-Service, BaaS, and started presenting the idea around the world. The difference between the 1990s and 2000s was cloud and mobile smartphones. This change was the tipping point from fragmented systems to open platforms, and……