Everything I read talks about simplified customer experience in payments and yet, when I look at it, the process of payments is becoming far more complicated. You made a payment in the old world with a bank note or cheque, and it was a simple transaction over the counter. Cash involved two parties: the customer……

Everything I read talks about simplified customer experience in payments and yet, when I look at it, the process of payments is becoming far more complicated. You made a payment in the old world with a bank note or cheque, and it was a simple transaction over the counter. Cash involved two parties: the customer……

Everything I read talks about simplified customer experience in payments and yet, when I look at it, the process of payments is becoming far more complicated. You made a payment in the old world with a bank note or cheque, and it was a simple transaction over the counter. Cash involved two parties: the customer……

Everything I read talks about simplified customer experience in payments and yet, when I look at it, the process of payments is becoming far more complicated. You made a payment in the old world with a bank note or cheque, and it was a simple transaction over the counter. Cash involved two parties: the customer……

Everything I read talks about simplified customer experience in payments and yet, when I look at it, the process of payments is becoming far more complicated. You made a payment in the old world with a bank note or cheque, and it was a simple transaction over the counter. Cash involved two parties: the customer……

Everything I read talks about simplified customer experience in payments and yet, when I look at it, the process of payments is becoming far more complicated. You made a payment in the old world with a bank note or cheque, and it was a simple transaction over the counter. Cash involved two parties: the customer……

Ten years ago, I was honoured to be invited to the Next Web conference in the Netherlands where I delivered a keynote about sentient banking. The idea is that the bank knows more about your lifestyle and living than you or your partner does. A decade later, thanks to Agentic AI and imminent AGI, we……

Ten years ago, I was honoured to be invited to the Next Web conference in the Netherlands where I delivered a keynote about sentient banking. The idea is that the bank knows more about your lifestyle and living than you or your partner does. A decade later, thanks to Agentic AI and imminent AGI, we……

Ten years ago, I was honoured to be invited to the Next Web conference in the Netherlands where I delivered a keynote about sentient banking. The idea is that the bank knows more about your lifestyle and living than you or your partner does. A decade later, thanks to Agentic AI and imminent AGI, we……

There are hundreds of articles online about “the death of” something, maybe thousands. I’ve written several of them covering everything from the death of cards (debit and credit) and keyboards to the end of branches, cash, banks and more but they are all still here, so let’s not expect their expiration to be too fast….…