Category: FinTech

  • Let’s be honest: retail banking is broken

    Over the past decade, the industry has aggressively optimised for cost and digital efficiency and, in doing so, it has quietly dismantled the human infrastructure that made banking work for millions of people. Start with the facts. In the UK alone, more than 6,000 bank branches have closed since 2015, according to consumer groups and……

  • Let’s be honest: retail banking is broken

    Over the past decade, the industry has aggressively optimised for cost and digital efficiency and, in doing so, it has quietly dismantled the human infrastructure that made banking work for millions of people. Start with the facts. In the UK alone, more than 6,000 bank branches have closed since 2015, according to consumer groups and……

  • Things worth reading: 5th May 2026

    Things we’re reading today include … Bank scam crackdowns are ‘futile’ without help from social media giants North Korea Accuses “Reptile Media” For Cryptocurrency Theft Allegations Canada just got its first regulated digital dollar to take on the U.S. stablecoin’s crypto dominance Anthropic and FIS partner to deploy AI agents for bank fraud detection ‘Inflection……

  • The rebuilding of banking

    I was recently working with WNS, part of Capgemini, on a few blogs. The posts are interesting so I’m sharing them here. Click on the headline links to read the full articles: Can AI Turn Regulatory Overload into Competitive Advantage in Banking? Regulation in banking is exploding, and most banks are handling it badly –……

  • What will our children do?

    I gave a TEDx talk last year about the jobs our children will have in the future … … and it is a theme I keep returning to because I have twin boys who are ten years old now. The school they go to are now looking for a new Board member, so I wrote……

  • AI is the force for change in banking

    I’ve just been reading McKinsey’s latest piece about the AI-powered bank. It reads like a polite consulting report, but underneath it is a fairly brutal critique of the entire banking industry because what they’re really saying – without saying it – is that most banks are structurally incapable of benefiting from AI. It not because……

  • The rebuilding of banking

    I was recently working with WNS, part of Capgemini, on a few blogs. The posts are interesting so I’m sharing them here. Click on the headline links to read the full articles: Can AI Turn Regulatory Overload into Competitive Advantage in Banking? Regulation in banking is exploding, and most banks are handling it badly –……

  • The rebuilding of banking

    I was recently working with WNS, part of Capgemini, on a few blogs. The posts are interesting so I’m sharing them here. Click on the headline links to read the full articles: Can AI Turn Regulatory Overload into Competitive Advantage in Banking? Regulation in banking is exploding, and most banks are handling it badly –……

  • The rebuilding of banking

    I was recently working with WNS, part of Capgemini, on a few blogs. The posts are interesting so I’m sharing them here. Click on the headline links to read the full articles: Can AI Turn Regulatory Overload into Competitive Advantage in Banking? Regulation in banking is exploding, and most banks are handling it badly –……

  • The rebuilding of banking

    I was recently working with WNS, part of Capgemini, on a few blogs. The posts are interesting so I’m sharing them here. Click on the headline links to read the full articles: Can AI Turn Regulatory Overload into Competitive Advantage in Banking? Regulation in banking is exploding, and most banks are handling it badly –……