I was talking with a friend about growing up. Back in my day, as the old farts say, I had cash and a bank account. I had one bank account and that was it. During the years, I moved around a bit, switched accounts between banks, but cash, cheques and card was it. Then a……

Things we’re reading today include … One bank’s brilliant upgrade was another bank’s crash • The Register Jacob Rees-Mogg accuses Bank of England of ‘miserable incompetence’ over inflation | Bank of England | The Guardian Britain’s next financial crash is coming. This time it won’t be the banks. – POLITICO Raiffeisen has been a rogue……

Major banks in the United States are increasing tech investment for added efficiencies and frictionless digital experiences — which has become the consumer’s expectation since the pandemic.  There is always a struggle for C-level executives, especially chief financial officers, to decide how to spend money to streamline operations while improving customer experiences and driving customer…

Adoption is ticking up for The Clearing House’ Real Time Payments network and the Federal Reserve’s FedNow payments rail as financial institutions add payment services to their platforms.   The RTP network has more than 500 institutions on its network, according to The Clearing House’s website.   Meanwhile, the FedNow payments rail had 728 financial…

I’ve recently had a couple of interesting visits to the Middle East and Africa, namely Riyadh and Cairo. Both are keen to highlight progress in fintech, which is interesting as they are two cities that have been on my radar but a little behind others like Dubai and Lagos. So, I was interested in what……

This week’s main blog discussions include … It’s all about trust Building upon my blog about Revolut the other day, and their need for a banking license, I’ve been accused many times of coming back to a theme that you can only be a bank if you’re a bank with a license. Why do I……

GM Financial is looking to AI to streamline processes and boost customer experience, Chitra Herle, global chief information officer, said at Auto Finance Summit East 2024.  The captive joins financial institutions including Deutsche Bank, Scotiabank, Citigroup and others integrating AI within their operations.  “The way we approach technology and more digitization and leveraging AI is…

Bank of America aims to add 10 to 20 modules to its virtual reality training program every year to enhance employee training and improve information retention.  Training employees hasn’t changed in many years: it is still done through shoulder-to-shoulder coaching or Zoom or WebEx calls, Mike Wynn, head of academy innovation and design development at…

Things we’re reading today include … Crypto Market Watch: Bitcoin touches $63,000 mark; notable increase in cryptocurrency market cap – BusinessToday Monument Bank latest challenger bank to sell “in a box” tech, as snaps up first client – Tech.eu Spanish bank bosses go head-to-head after BBVA turns hostile | Reuters Traditional banking approach more valued……

For over twenty years, I’ve predicted the end of the ATM, cash and cards. Finally, many of those predictions appear to be coming true. It is certainly true of cash versus card … … and now it is turning out to be true for card versus wallet … Admittedly, the second picture is from a……