I’ve just had several incidents with traditional banks digitally that made me realise they really are screwed. You may have noticed this in my recent blogging, but here are three specific insights that illustrated the point. The first is the fact that I keep having to open the bank’s app to find out what’s going……

I’ve just had several incidents with traditional banks digitally that made me realise they really are screwed. You may have noticed this in my recent blogging, but here are three specific insights that illustrated the point. The first is the fact that I keep having to open the bank’s app to find out what’s going……

I’ve just had several incidents with traditional banks digitally that made me realise they really are screwed. You may have noticed this in my recent blogging, but here are three specific insights that illustrated the point. The first is the fact that I keep having to open the bank’s app to find out what’s going……

I’ve just had several incidents with traditional banks digitally that made me realise they really are screwed. You may have noticed this in my recent blogging, but here are three specific insights that illustrated the point. The first is the fact that I keep having to open the bank’s app to find out what’s going……

I’ve just had several incidents with traditional banks digitally that made me realise they really are screwed. You may have noticed this in my recent blogging, but here are three specific insights that illustrated the point. The first is the fact that I keep having to open the bank’s app to find out what’s going……

Welcome to TechCrunch Fintech (formerly The Interchange)! This week, we’re looking at some hot fintech startups in Africa, how Mint’s closure has been Copilot’s gain and why VCs have doubled down on a particular expense management startup. To get a roundup of TechCrunch’s biggest and most important fintech stories delivered to your inbox every Sunday…

The main blog discussions this week include … The Dunning-Kruger effect, as inspired by a bank robbery I had never heard of the Dunning-Kruger effect until the other day. Inspired by a bank robbery, Professor David Dunning worked out that people sit at opposite ends of a spectrum of confidence. Some are hugely confident and……

Banking customer support is no walk in the park. Customers come with diverse problems, from lost cards to unclear charges, and they expect quick, precise solutions. Even the most experienced support teams can be overwhelmed by the variety and complexity of inquiries. The stakes are high in banking. A small mistake can lead to significant…

Swiss fintech nsave, which is making banking in Switzerland accessible to people in countries with unstable banking sectors or facing high inflation, has raised $4 million seed funding. The round was co-led by Sequoia Capital and TQ Ventures with participation from Y Combinator, ACE Ventures, SV Angel and FONGIT, the state of Geneva organization that…

I had never heard of the Dunning-Kruger effect until the other day. Inspired by a bank robbery, Professor David Dunning worked out that people sit at opposite ends of a spectrum of confidence. Some are hugely confident and competent whilst, at the other end of the spectrum, they are hugely confident but completely incompetent. How……