There’s a quote I often use from John Oliver that cryptocurrency is “everything you don’t understand about money combined with everything you don’t understand about computers”. That was 2018. It’s now 2024, and things are a lot worse. I’ve blogged about the confusion of money recently, and it is not only the fragmentation of money……

There’s a quote I often use from John Oliver that cryptocurrency is “everything you don’t understand about money combined with everything you don’t understand about computers”. That was 2018. It’s now 2024, and things are a lot worse. I’ve blogged about the confusion of money recently, and it is not only the fragmentation of money……

There’s a quote I often use from John Oliver that cryptocurrency is “everything you don’t understand about money combined with everything you don’t understand about computers”. That was 2018. It’s now 2024, and things are a lot worse. I’ve blogged about the confusion of money recently, and it is not only the fragmentation of money……

Things we’re reading today include … China central bank releases slate of support measures amid a deepening economic slump (cnbc.com) Brits Lead Europe and the US in Turning Back on Bank Branches, With Less Than One in Four Caring if There Is One Nearby (ffnews.com) Experts reveal date that last bank branch will shut as……

Citizens Bank is training employees on generative AI, engineering, cloud application and development, security and operations.  “We have a targeted approach to upskill colleagues in roles that support or use generative AI, with a focus on our use cases that have launched,” Michael Ruttledge, chief information officer and head of technology services at Citizens, told…

Auto lenders are incorporating artificial intelligence into their processes to improve customer service automation and credit decisioning while eyeing uses for underwriting.   Subprime auto lenders can use AI to ensure staff and resources are assigned to tasks that help navigate affordability challenges, operational costs and credit risk, Harvey Singh, chief operating officer at Veros Credit, said during a…

I find it hard to believe that some commentators are still talking about BaaS and the great unbundling of banking. The reason? Well that was the conversation we were having fifteen years ago. Today, the discussion is much more around embedded banking that is intelligent, ubiquitous, everywhere, anywhere, anytime … except that I was having……

Customer demographics play a role in AI-driven chatbot adoption at financial institutions.  “Having a one-size-fits-all strategy [for AI deployment] is not the best strategy to have,” Rahul Kumar, vice president and general manager of financial services at AI-driven customer experience provider Talkdesk, told Bank Automation News. “Getting a better understanding of the segments that you…

Financial institutions are looking to real-time, data-driven insights to suggest actions clients can take to benefit from last week’s interest rate cut by the Federal Reserve.   Banks have already been strengthening their client relationships by leaning on data and analytics to offer clients specific products that help them save for retirement or home purchases.  Now…

EverBank has announced plans to acquire Sterling Bank for $261 million, through a stock purchase agreement.  Jacksonville, Fla.-based EverBank is set to acquire Sterling’s 25 branches, $900 million in loans and $2 billion in annual deposits, and aims to expand its operations in San Francisco and other localities in California, an EverBank spokesperson told Bank…